Google just confirmed an issue with Google Ads that has been impacting advertisers all day. Advertisers are getting notices that read “Google Ads can’t complete your request right now. Please reload this page to try again.”
Here is a screenshot of the error advertisers are seeing in the Google Ads console:
Ginny Marvin, Google’s Ads Liaison, confirmed the issue on Twitter saying, “We are working to address an issue affecting a majority of Google Ads users. Please see the dashboard for updates https://ads.google.com/status/publisher/.”
The status site reads, “We expect to resolve the problem affecting a majority of users of Google Ads at Aug 3, 2023, 6:00 PM UTC. Please note that this time frame is an estimate and may change. The affected users are unable to access Google Ads.”
Here are some tweets with these complaints throughout the day:
One of those days for you, too? 🙃 #ppcchat pic.twitter.com/G79orisfiU
— Samara Hart (@pixsym) August 3, 2023
Is anyone else experiencing a sudden crash in their Google Ads? Is it just me or are they down for everyone? #GoogleAdsCrash pic.twitter.com/gdzeId4xmo
— ZAIN SHAH (@zainkarbalai) August 3, 2023
Google Ads has been crashing all morning.
Ugh. pic.twitter.com/Xi8qHCwa0g
— Joe Youngblood (@YoungbloodJoe) August 3, 2023
Can’t get away from this today. @adsliaison pic.twitter.com/K7PoP8wXNV
— Greg (@PPCGreg) August 3, 2023
Hopefully things will get better soon…
Forum discussion at Twitter.
Update: This is now fixed, Google updated the status site to say “The problem with Google Ads has been resolved. We apologize for the inconvenience and thank you for your patience and continued support.”
This issue is now resolved. Apologies for the inconvenience and thanks for your patience.
— AdsLiaison (@adsliaison) August 3, 2023
